ResumesPlanet
Star Ratings
- Throughput time – 5
- Usability - 4
- Ease of Signing Up – 4
- Writing Quality – 4
- Additional Services – 4
- Customer Support – 5
- Price/Quality Ratio - 3
Notable Features
- Minimal throughput time – 24 hours;
- Direct contact with the writer;
- Round-the-clock customer support available via live chat or toll-free line;
- Discounts for buying in packages;
- Absence of hidden charges;
- Confidentiality and satisfaction guarantee;
- Free revisions if the resume doesn’t result in an interview;
- Writing/editing of resumes, CV, thank-you and follow-up letters;
- Additional services: resume distribution, interview tips, 30-day free revision period, access to top job sites and recruiting agencies, hard copy of your order;
- 6 resume writing levels, from Entry to Federal.
Summary
ResumesPlanet
is known as of one of the largest and most trustworthy resume writing services
in the United States, and most of the time they live up to this reputation.
The first
thing that catches the eye when you look through their website is the sheer
number of guarantees the service
provides, the most important being the guarantees of confidentiality, satisfaction
and getting an interview. In practice it means that you can get a virtually
unlimited number of revisions in case you are dissatisfied with the service’s
performance, especially if the resume you got didn’t result in an interview
within 30 days. If you are still dissatisfied you may ask for a refund, but first pay attention to some
fine print: although you can only get it after at least one revision, refunds
are only provided within 3 days of order completion.
ResumesPlanet
boasts of having a professional team of
writers at its disposal, but one cannot help feeling that quality check could
have been a bit tighter – while most resumes’ level is more than enough to
satisfy even the most demanding customers, there are cases of copy/paste and
spelling mistakes, which serves the image of professionalism poorly. After
asking for revisions you get the desired result as a rule, but it costs time.
Nevertheless,
there is one thing that ResumesPlanet does perfectly, and it is their customer support. If you live in the
US, you may contact the service via a toll-free phone line, if not, there is a live
chat you may use 24/7. All answers are given swiftly and professionally, and
most of the information you may need is easily found in the FAQ section of the website.
Verdict
Although
ResumesPlanet is not ideal in every respect, our study shows that it is a
reliable service to turn to if you need a high-quality, quickly-written resume
or CV. In some cases you might need a revision, but they are provided free of
charge. All in all, we can recommend it to our users in good faith
